Information We Collect
When you use dontletgo.ca, we collect information that does not reveal your specific identity, or does not directly relate to you, such as:
- browser and device information
- information collected through cookies, pixel tags, and other technologies
Browser and device information: Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (PC or Mac), screen resolution, operating system name and version, device manufacturer and model, language, and Internet browser type and version.
IP Address: Your “IP Address” is a designator that is automatically assigned to the computer you are using by your Internet service provider (ISP). An IP Address may be identified and logged automatically in our server log files whenever you use our platform, along with the time of your visit and the specific page(s) that you visited.
In some instances, we may combine non-personally identifiable information with personally identifiable information (for example, we may combine your name with your geographical location or combine your name with information about your activities on our platform). In such case the combined information will be treated by us as personally identifying information and protected accordingly.
How We Use Information
Here are the ways we might use your information to run our platform, provide our services, and serve you better content.
We use your information to respond to your inquiries and fulfill your requests, such as when you participate in activities on the dontletgo.ca platform, sites, apps, and third-party sites who use our API.
We use your non-personally identifiable information for general business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new services, enhancing, improving or modifying our platform, identifying usage trends, and determining the effectiveness of campaigns.
We personalize your experience by presenting information tailored to you based on what we know about you.
We use your information to allow you to participate in events and to administer these activities. Some of these activities may have additional rules, which could contain additional information about how we use and disclose information about you, so we suggest that you read these rules carefully.
We need information about your social media account and activities to facilitate social sharing functionality, such as sharing content through the dontletgo.ca platform and other social media platforms like Facebook and Twitter.
We use your account information to allow you to send email messages to your email contacts through our platform. By using this feature, you guarantee that you have the right to use and provide us with the names and email addresses you submit.
We use information about your computer or device to ensure that our site, apps, and APIs function properly and are optimized for your computer or device.
If you are using one of our mobile applications, we use your device ID to recognize you when you use the application and to store your preferences and settings.
We use IP Addresses for administration and security purposes, such as calculating usage levels of our sites, apps and API, helping diagnose server problems, and detecting fraud and spam behaviour.
We may use and share aggregated and anonymized information to better understand and serve our users or to optimize our communications efforts
Who Receives Your Information?
This is when and how information can be shared, either by you via the platform, or by us
Interacting with others on our platform and the resulting sharing of information is at your own risk.
a. Your social media platforms
You may voluntarily share information on message boards, chat, profile pages and blogs, and other services to which you are able to post information and materials. Please note that any information you post or disclose through these services will become public information, and may be available to other dontletgo.ca users, social media platform users, and to the general public. We urge you to be very careful when deciding to disclose any information about yourself via the social sharing features of our platform.
b. Administrative purposes
We may share your information with third parties for the following purposes:
Our suppliers, subcontractors, and business partners (“service providers”): We may share information about you with our service providers who process information to provide services to us or on our behalf. We have contracts with our service providers that prohibit them from sharing the information about you that they collect or receive with anyone else or from using such information for other purposes.
Fraud prevention: We may disclose the personal information we collect about our users when we believe disclosure is necessary to investigate, prevent, or respond to suspected illegal or fraudulent activity or to protect the safety, rights, or property of us, our users, or others.
Law enforcement purposes: If requested or required by government authorities, such as law enforcement authorities, courts, or regulators, or otherwise to comply with the law, we may have to disclose any information we have about our users. We also may disclose information collected about you in order to exercise or protect legal rights or defend against legal claims.
Your privacy choices
a. Social media
You can edit or remove the permissions you have granted to dontletgo.ca to use information from your social media accounts by using your application privacy settings on your social media account. If you’ve signed in on dontletgo.ca through Facebook connect, you are likely cookied by Facebook. You can modify or change those cookies through the settings on your Facebook account. For more details on cookies, please see our Cookies Policy.
b. Email settings
If you no longer want to receive promotional emails from dontletgo.ca going forward, you may opt out of receiving these by following the instructions contained in any such email.
We will comply with your request(s) within 10 working days. Please also note that if you do opt out of receiving promotional emails from us, we may still send you important administrative messages (such as updates about service changes), and you cannot opt out from receiving these messages.
c. Third-party analytics companies
To opt out of Google Analytics, please go to https://tools.google.com/dlpage/gaoptout. These opt-outs may be provided through the use of specific tracking opt-out cookies. Please note that if you get a new computer, install a new browser, or erase or otherwise alter your browser’s cookie file (including upgrading certain browsers), this may also clear the opt-out cookie.
Accessing or deleting your information
If you want, you can ask us for the information we have about your account and even ask us to delete it.
You can also contact our Privacy Officer through our contact form and ask us to specify what information we have about you and to delete certain information about you from our records. Please let us know what information you would like us to remove from our databases or otherwise let us know what limitations you would like to put on our use of your personal information. For your protection, we may only implement requests with respect to the personal information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.
Please note that we may need to retain certain information for mandatory record-keeping purposes. There may also be residual information that will remain within our databases and other records, but such residual information will no longer be tied to your identity.
Data retention & security
One of the ways in which our site provides information is by linking to third-party sites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
The federal laws of Canada and the provincial laws of Newfoundland and Labrador shall otherwise govern your use of the site where these terms and conditions are not clear or incomplete, and you hereby agree to submit to the exclusive jurisdiction of the Canadian federal and provincial court system.
This policy was last modified on March 25, 2016.